What Clients Wish Every Process Server Understood

Discover the top five client expectations for process servers and how LFI Elite meets them with precision, communication, and integrity in Florida’s legal landscape.

8/20/20242 min read

Bridging the Gap Between Expectations and Execution in Florida Legal Services

When clients hire a process server, they’re not just looking for someone to deliver papers—they’re trusting you with a critical step in their legal journey. At LFI Elite Process Service, we’ve listened closely to what clients wish process servers knew. Here’s what they’ve told us—and how we deliver.

1. Communication Is Everything

Clients want updates. They don’t want to wonder if their documents were served or sit in silence for days.
At LFI, we provide timely updates, clear service timelines, and responsive communication from start to finish.

2. Professionalism Matters

Showing up in casual clothes or acting dismissively reflects poorly on the entire legal process.
We represent your case with dignity, wearing professional attire and treating every interaction with respect.

3. Timeliness Isn’t Optional

Clients often operate under court deadlines. A delay in service can jeopardize their case.
We prioritize punctuality, offering same-day and rush services across Polk, Hardee, and Highland counties.

4. Transparency Builds Trust

Clients want to understand the process. They appreciate when servers explain what’s happening and why.
We educate our clients, walking them through each step and answering questions with clarity and patience.

5. Discretion Is Key

Serving legal documents can be sensitive. Clients expect tact and confidentiality.
We serve with discretion, ensuring privacy and professionalism in every situation.